BookstoreMy thanks to our HFMA Chapter President Larry Dupper FHFMA who is the CFO of a Planetree hospital, Valley View Hospital in Glenwood Springs, CO. He opened my eyes and shared with me this meaningful change in the approach to patient care and compassion.
Read this book. Your patients will thank you for it, your revenues will be positively influenced if you take action, and you will feel better for having done it.
Maria
Pages: 368
Publisher:
Jossey-Bass; 2 edition
Year of Publication: October 27, 2008.
Putting Patients First: Best Practices in Patient-Centered Care
Author(s) :Susan B Frampton, Patrick A Charmel, Planetree
Product Description
The second edition of Putting Patients First showcases what Planetree facilities and the Planetree organization have learned about the commitments, conditions, practices, and policies that are needed to do more than give lip service to being--patient-centered. It should be read by every student, nurse, physician, administrator, trustee, policy maker, and lay person who is committed to creating healing environments, holding facilities accountable for their rhetoric, and truly reforming health care.
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